Where items have been made or personalized for you, they are non-refundable unless defective or the wrong item has been received. Please be sure to confirm all items prior to purchasing.
Our returns period lasts for 7 calendar days after you receive any item. If 7 calendar days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and will process your refund within seven business days after the returned item is confirmed to be in reasonable condition.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.